1
Reports (24h)
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Is M-Pesa down today or working fine?

Currently, there are no major outages affecting M-Pesa in Kenya. In the last 24 hours, only a small number of reports have been submitted. The situation is within the normal range.

How is the status of M-Pesa determined?

The status is calculated based on user reports submitted during the last 24 hours. A small number of reports usually indicates normal operation.

Based on user reports • Last updated at 29 Jul 2026 at 21:38

Outage report timeline

1 reports were recorded for M-Pesa over the past 24 hours.

The first reports appeared around 1pm. The highest number of reports occurred around 1pm.

Outage reports
Average (last 7 days)
Current
29 Jul 2026 at 21:38
reports
in the last hour
10pm 12am 2am 4am 6am 8am 10am 12pm 2pm 4pm 6pm 8pm Check now
First report
1pm
Highest peak
1pm · 1 reports
Status
Normal
Affected
Normal operation

Latest user reports for M-Pesa

No new reports have been submitted today

Reports from the last days are displayed below. New reports appear immediately.

B
Brian 1 week ago
M-Pesa has not been working properly in Nairobi. Payments are delayed and some transactions fail to complete.
H
Hermann 1 week ago
Transfer to mpesa from europa needs more then 24 hours.

What problems are users reporting with M-Pesa?

Users most often report the following issues:

  • ⚠️ Payments Not Working
    100
  • ⚠️ Transaction Failed
    0
  • ⚠️ Unable to Send Money
    0
  • ⚠️ Login Problems
    0
  • ⚠️ App Not Working
    0

Affected areas

Reports have recently increased in the following locations:

  • 📍 Nairobi
  • 📍 Mombasa
  • 📍 Amsterdam
  • 📍 Humble
  • 📍 Chynorany
  • 📍 Kampala
  • 📍 Pretoria

What can you do now?

No major outages are currently known. If you still experience problems:

  1. Check your internet connection or device
  2. Look for official updates from M-Pesa
  3. Submit a report if the issue continues

Are you having problems with M-Pesa?

Share your experience with M-Pesa. Your report helps others understand whether the service is currently down.

B
Brian 1 week ago
M-Pesa has not been working properly in Nairobi. Payments are delayed and some transactions fail to complete.
H
Hermann 1 week ago
📍 Postal code Nairobi
Transfer to mpesa from europa needs more then 24 hours.
J
James 2 weeks ago
📍 Postal code Nai
I wanted to fund my wallet but cannot. I was deducted from mpesa yet I got an email saying deposit couldn't go through
C
CHARLES NJUGUNA 4 weeks ago
📍 Postal code 00100
I have requested for mpesa statement like 4 times and no response
A
Alfayo Ronoh 1 month ago
📍 Postal code Kiambu
I had saved a fixed deposit on kcb mpesa and Target savings , currently now I'm not seeing balance yet I can't save any amount to my saving account
K
Kevin Otieno 1 month ago
📍 Postal code 40100
Some transactions are delayed and payments are not going through properly.
B
Brian Mwangi 1 month ago
M-Pesa has not been working properly for me today in Nairobi. Transactions are taking much longer than usual and some payments are failing.
P
Peter Kamau 3 months ago
📍 Postal code 00100
M-Pesa transactions are failing today payments not going through and delays everywhere. Is the system down?

Report a service issue

Briefly describe your experience with M-Pesa. Your report helps others see if the service might currently be down.

The name you enter will appear next to your report.

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