About Downtech

Real-time updates on outages and network issues – based on user reports and live data analysis.

Who we are

down.co.ke helps identify outages, network issues and service problems across apps, websites and digital platforms. Users can quickly report when something is not working, helping highlight disruptions as they happen across different services.

The platform is part of Downtech, a global network focused on monitoring service availability and performance. Our systems operate in more than 50 countries worldwide, including services widely used across Kenya.

How it works

Downtech is based on a simple idea: users often notice problems before official updates are available.

By collecting these reports in real time, we make service issues visible as they happen. Our systems analyse activity and detect unusual patterns that may indicate outages or network disruptions.

Downtech Office
We build systems that detect outages and network issues in real time.

How our data works

User reports

Users report problems as soon as they experience them.

User feedback

Additional details help explain what is not working.

Usage signals

Changes in activity can indicate service or network issues.

Automated detection

Our systems detect spikes and unusual behaviour to identify outages quickly.

Why people use down.co.ke

  • Quick visibility into outages and network problems
  • Insights based on real user activity
  • Time-based and regional monitoring
  • Available in more than 50 countries with locally adapted platforms

Transparency

Our data is based on real-time user input and automated analysis. Not every report confirms an outage, but it reflects what users are experiencing at that moment.