Where are Telkom issues reported?

Reported issues are mainly coming from: Nairobi.

Telkom down in Kenya? Live outage status and problems

Q: What problems are users reporting with Telkom?

Users report the following issues: No Signal, Mobile Data Not Working, Network Connection Problems.

Reports (24h)

Is Telkom down today or working fine?

Currently, there are no major outages affecting Telkom in Kenya. In the last 24 hours, only a small number of reports have been submitted. The situation is within the normal range.

How is the status of Telkom determined?

The status is calculated based on user reports submitted during the last 24 hours. A small number of reports usually indicates normal operation.

Based on user reports • Last updated at 18 Sep 2026 at 04:12

Outage report timeline

0 reports were recorded for Telkom over the past 24 hours.

Outage reports

Average (last 7 days)

Current

18 Sep 2026 at 04:12

reports

in the last hour

5am 7am 9am 11am 1pm 3pm 5pm 7pm 9pm 11pm 1am 3am Check now

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First report

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↗

Highest peak

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Status

Normal

⌘

Affected

Normal operation

Latest user reports for Telkom

No new reports have been submitted today

Reports from the last days are displayed below. New reports appear immediately.

Brian 1 month ago

Telkom Kenya has been very unstable in Nairobi today. The mobile connection keeps dropping and the internet is extremely...

Gabriel Swala 1 month ago

Very slow internet even when I've just bought bundles

What problems are users reporting with Telkom?

Users most often report the following issues:

⚠️ No Signal

0
⚠️ Mobile Data Not Working

0
⚠️ Network Connection Problems

0
⚠️ Calls Not Connecting

0
⚠️ Slow Mobile Internet

0

Affected areas

Reports have recently increased in the following locations:

📍 Nairobi

View outage map

What can you do now?

No major outages are currently known. If you still experience problems:

Check your internet connection or device
Look for official updates from Telkom
Submit a report if the issue continues

Are you having problems with Telkom?

Share your experience with Telkom. Your report helps others understand whether the service is currently down.

Brian 1 month ago

📍 Postal code 00100

Telkom Kenya has been very unstable in Nairobi today. The mobile connection keeps dropping and the internet is extremely slow.

Gabriel Swala 1 month ago

📍 Postal code Eldoret

Very slow internet even when I've just bought bundles

Lamech masinde 2 months ago

📍 Postal code Nairobi

No signal network down

Mary Mueni 2 months ago

📍 Postal code Nrb

No signal of Telkom

Mary Mueni 2 months ago

📍 Postal code Nrb

No signal of Telkom

James Kariuki 3 months ago

📍 Postal code 10300

Telkom Kenya haifanyi kazi vizuri leo hapa Kerugoya mtandao ni dhaifu na intaneti inakatika mara kwa mara.

Emmanuel otieno ogutu 3 months ago

📍 Postal code 40606

Dear Telkom Kenya, I would like to express my concern regarding the network outage in my area. Since yesterday, I have had no network service, making it difficult to make calls, send messages, or access the internet. This has greatly inconvenienced me and many other customers who rely on your services daily. Kindly investigate the issue and restore the network as soon as possible. We would also appreciate an update on the cause of the outage and the expected resolution time. Thank you for your attention. Concerned Telkom Customer

Joker 3 months ago

📍 Postal code Kirinyaga

It's almost a month Telkom does not work

Faith Achieng 3 months ago

📍 Postal code 40100

Telkom Kenya service has not been working reliably today in Kisumu. The connection keeps dropping and mobile internet is barely usable. Are others affected as well?