1
Reports (24h)
Safaricom Logo

Is Safaricom down today or working fine?

Currently, there are no major outages affecting Safaricom in Kenya. In the last 24 hours, only a small number of reports have been submitted. The situation is within the normal range.

How is the status of Safaricom determined?

The status is calculated based on user reports submitted during the last 24 hours. A small number of reports usually indicates normal operation.

Based on user reports • Last updated at 18 Sep 2026 at 04:12

Outage report timeline

1 reports were recorded for Safaricom over the past 24 hours.

The first reports appeared around 2pm. The highest number of reports occurred around 2pm.

Outage reports
Average (last 7 days)
Current
18 Sep 2026 at 04:12
reports
in the last hour
5am 7am 9am 11am 1pm 3pm 5pm 7pm 9pm 11pm 1am 3am Check now
First report
2pm
Highest peak
2pm · 1 reports
Status
Normal
Affected
Normal operation

Latest user reports for Safaricom

No new reports have been submitted today

Reports from the last days are displayed below. New reports appear immediately.

D
Daniel Kiptoo 14 hours ago
Safaricom has been having connection issues. The network keeps dropping and mobile data is extremely slow.
L
Lusasi Nzaywa 2 weeks ago
Data is a nightmare, Calls are dropping This is the norm in siaya for the past 7 months

What problems are users reporting with Safaricom?

Users most often report the following issues:

  • ⚠️ Network Connection Problems
    100
  • ⚠️ No Signal
    0
  • ⚠️ Mobile Data Not Working
    0
  • ⚠️ Calls Not Connecting
    0
  • ⚠️ Slow Mobile Internet
    0

Affected areas

Reports have recently increased in the following locations:

  • 📍 Nairobi
  • 📍 Addis Ababa
  • 📍 Mogadishu
  • 📍 Amsterdam
  • 📍 Kiambu
  • 📍 Warsaw
  • 📍 Slough
  • 📍 Seattle
  • 📍 Lansing
  • 📍 Fulham
  • 📍 Naivasha
  • 📍 Queens

What can you do now?

No major outages are currently known. If you still experience problems:

  1. Check your internet connection or device
  2. Look for official updates from Safaricom
  3. Submit a report if the issue continues

Are you having problems with Safaricom?

Share your experience with Safaricom. Your report helps others understand whether the service is currently down.

D
Daniel Kiptoo 14 hours ago
📍 Postal code 00506
Safaricom has been having connection issues. The network keeps dropping and mobile data is extremely slow.
L
Lusasi Nzaywa 2 weeks ago
📍 Postal code Siaya
Data is a nightmare, Calls are dropping This is the norm in siaya for the past 7 months
I
Isaac Nzioka 2 weeks ago
📍 Postal code parklands
Experience low mobile data connection and poor network issues
I
Isaac Nzioka 2 weeks ago
📍 Postal code parklands
Experience low mobile data connection and poor network issues
I
Isaac 2 weeks ago
📍 Postal code parklands
Experience low mobile data connection and poor network issues
I
Isaac 2 weeks ago
📍 Postal code parklands
Experience low mobile data connection and poor network issues
I
Isaac 2 weeks ago
📍 Postal code parklands
Experience low mobile data connection and poor network issues
I
Isaac 2 weeks ago
📍 Postal code parklands
Experience low mobile data connection and poor network issues
I
Isaac 2 weeks ago
📍 Postal code parklands
Experience low mobile data connection and poor network issues
E
Elijah 3 weeks ago
📍 Postal code 90400
there is no network booster in my area am just requesting if we can get one here in our rural area..MATULANI-NUU-MWINGI
J
James Kamau 3 weeks ago
📍 Postal code 20100
Safaricom has been very slow in Nakuru today. Mobile data keeps dropping and the connection is difficult to use.
C
Collins 3 weeks ago
📍 Postal code Nairobi
Mpesa is unavailable
J
Joseph 4 weeks ago
📍 Postal code Mogadishu
No network signal since yesterday
B
Brian Otieno 4 weeks ago
📍 Postal code 00100
Safaricom has been having network issues in Nairobi since this morning. The connection keeps dropping and mobile data is very slow.
A
Alvin 4 weeks ago
📍 Postal code Syokimau
No connection since midnight, crazy when you have work to do at night
B
Becky Maina 4 weeks ago
📍 Postal code 00200
No wifi it just stopped at 11pm.Jumbo court banana Raini Road
R
Reyna Keisha 1 month ago
📍 Postal code Nairobi
No connection
l
liam 1 month ago
📍 Postal code NAIROBI
NO connection
M
Martin Monroe 1 month ago
📍 Postal code 20100
Wifi issue fibre I have a business I'm running and you guys just sent a notification that my wifi won't work and that you'll send people to fix it in a day or 2 and sent 5 gb 5gb is what I spend in a day so idk
M
Michael Limo 1 month ago
📍 Postal code 30600
network is there but data isnt working, calls also not working properly

Report a service issue

Briefly describe your experience with Safaricom. Your report helps others see if the service might currently be down.

The name you enter will appear next to your report.

Other related services

These services are often searched together with similar issues.