Safaricom down? Live outage status and reports

3
Reports (24h)
Safaricom Logo

Is Safaricom down today or working fine?

Currently, there are no major outages affecting Safaricom in Kenya. In the last 24 hours, only a small number of reports have been submitted. The situation is within the normal range.

How is the status of Safaricom determined?

The status is calculated based on user reports submitted during the last 24 hours. A small number of reports usually indicates normal operation.

Based on user reports • Last updated at 14 Jun 2026 at 15:53

Outage report timeline

3 reports were recorded for Safaricom over the past 24 hours.

The first reports appeared around 9pm. The highest number of reports occurred around 9pm.

Outage reports
Average (last 7 days)
Current
14 Jun 2026 at 15:53
reports
in the last hour
4pm 6pm 8pm 10pm 12am 2am 4am 6am 8am 10am 12pm 2pm Check now
↯
First report
9pm
↗
Highest peak
9pm · 2 reports
◔
Status
Normal
⌘
Affected
Normal operation
● Live data

Latest user reports for Safaricom

No new reports have been submitted today

Reports from the last days are displayed below. New reports appear immediately.

J
Jabali 1 week ago
Safaricom has been very unstable in Nairobi today. Mobile data keeps disconnecting and the network signal is much weaker...
R
Ryan 1 month ago
WiFi Internet speeds have been extremely slow over the past 24hrs. Currently on their "40Mbps" package & all the speed t...

What problems are users reporting with Safaricom?

Users most often report the following issues:

  • ⚠️ No Signal
    67
  • ⚠️ Network Connection Problems
    33
  • ⚠️ Mobile Data Not Working
    0
  • ⚠️ Calls Not Connecting
    0
  • ⚠️ Slow Mobile Internet
    0

Affected areas

Reports have recently increased in the following locations:

  • 📍 Nairobi
  • 📍 New York
  • 📍 Doha
  • 📍 Melbourne
View outage map

What can you do now?

No major outages are currently known. If you still experience problems:

  1. Check your internet connection or device
  2. Look for official updates from Safaricom
  3. Submit a report if the issue continues

Are you having problems with Safaricom?

Share your experience with Safaricom. Your report helps others understand whether the service is currently down.

J
Jabali 1 week ago
📍 Postal code 00100
Safaricom has been very unstable in Nairobi today. Mobile data keeps disconnecting and the network signal is much weaker than usual.
R
Ryan 1 month ago
📍 Postal code Nairobi
WiFi Internet speeds have been extremely slow over the past 24hrs. Currently on their "40Mbps" package & all the speed tests I've done over this period consistently bring back results of 0.8Mbps or lower. A simple web page is taking more than two minutes to load. Needless to say, the service has basically been unusable. This feels like I'm using dial-up internet.
b
brian 1 month ago
📍 Postal code nairobi
wifi connection has significantly slowed down in nairobi and i don't know why and i don't know if more people are experiencing it
K
Kevin 1 month ago
📍 Postal code 00100
Safaricom network has been very unstable in Nairobi today mobile data is slow and calls keep dropping. Is there an ongoing outage?
B
Brian Mwangi 1 month ago
📍 Postal code 00100
Safaricom network has been very unstable in Nairobi since this morning – slow internet and frequent disconnections. Is anyone else experiencing this?

Report a service issue

Briefly describe your experience with Safaricom. Your report helps others see if the service might currently be down.

The name you enter will appear next to your report.

Other related services

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Telkom No current reports
M-Pesa No current reports